Insurance policies can differ in what they cover, how much they pay, and what conditions apply. Before choosing a policy, take time to read the current policy wording and ask questions about anything unclear.

Questions worth asking

  • What risks and events are covered?
  • What exclusions, limits, deductibles or waiting periods apply?
  • How is the premium calculated, and when can it change?
  • What documents are needed to make a claim?
  • What are the renewal conditions and important deadlines?
  • Where can I read the official policy wording and benefit schedule?

Keep a record

Save the policy schedule, wording, receipts and communications. Confirm all verbal explanations against official documents before you decide.

Important: This article provides general educational information only. It is not a policy summary or personal recommendation. Policy terms, exclusions, eligibility and claims are governed by current official insurer documents.